Privacy Policy

Welcome to DateDash.ie, Cork's premier platform for connecting singles through curated in-person singles events, social mixers, and secure online interactions. Founded in 2024, our mission is to create meaningful connections in a fun, safe, and engaging environment. This comprehensive Privacy Policy explains how we meticulously collect, use, share, and protect your personal information when you use our services, including our web platform and local events. By using DateDash.ie, you expressly agree to the practices outlined in this policy.

We are committed to safeguarding your privacy and ensuring that your experience with us—both online and at our events—is secure and respectful.

We collect the following types of information to provide and improve our services:

• Personal Information: When you sign up for an account or register for an event, we collect your email address, first name, gender, and age group.
• Event Participation Data: We track your registration, guest list placement, and attendance at our curated events in Cork to seamlessly manage logistics, ensure proper ratios, and facilitate connections.
• Chat Data: If you are matched with another user after an event, we enable private chats that expire after 24 hours. These chats are encrypted for your security and automatically deleted once the time limit is reached.
• Technical Data: We collect information such as your IP address, device type, and browser details to enhance our website's functionality and protect against security threats.
• Payment Information: When you register for events, we process payment details through secure third-party providers (e.g., Stripe). We do not store full payment card information.
• Usage Data: Information on how you interact with the Service, such as pages visited and features used, to improve our platform.

We use your information to deliver a seamless and enjoyable experience:

• Event Management: To organize high-quality singles events, including curating balanced guest lists and securely sharing essential event details with attendees.
• User Matching: To connect you with other attendees post-event, sharing only your first name to protect your privacy and security.
• Communication: To send you updates about your account, upcoming events, matches, and to respond to your inquiries.
• Service Improvement: To analyze how our website and events are used, helping us enhance your experience.
• Safety and Security: To prevent unauthorized access and ensure a respectful environment for all users.
• Marketing: With your consent, to send promotional emails about upcoming events or special offers (you can opt out at any time).

Your privacy is a priority. We limit data sharing as follows:

• Limited Sharing with Matches: If matched after an event, only your first name is shared with the other user for privacy and security.
• Security and Auditing Tools: For safety and troubleshooting purposes, our system administrators have the ability to view the platform "as" you using secure internal tools. All such access is strictly recorded in a secure audit log to prevent abuse.
• Service Providers: We work with trusted partners (e.g., payment processors, venue hosts) who may access your data to support our operations. These providers are bound by strict confidentiality agreements.
• Legal Obligations: We may disclose your information if required by law or to protect the safety, rights, or property of DateDash.ie and our users.
• Aggregated Data: We may use anonymized, aggregated data for marketing or analytics purposes, ensuring your identity remains protected.
• Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of the business assets.

We take robust measures to protect your information:

• Encryption: All chat data and sensitive information is encrypted to ensure your conversations remain private.
• Secure Storage: Your personal information is stored securely using industry-standard practices, including firewalls and access controls.
• Limitations: While we strive to maintain the highest security standards, no online transmission is 100% secure, and we cannot guarantee absolute protection.
• 2FA: Mandatory for sensitive actions like event registration to add an extra layer of security.

We keep your data only as long as necessary:

• Chat Data: All messages in private chats are automatically deleted after 24 to 72 hours, depending on any applied extensions.
• Right to be Forgotten: You can request account deletion at any time by emailing support@datedash.ie. Under GDPR, we fulfill this by securely anonymizing your Personally Identifiable Information (PII) while retaining anonymous base records to preserve historical event integrity.
• Event Data: Registration details are kept for up to 1 year post-event for analytics and legal purposes.
• Payment Data: Retained as required by law (e.g., for tax purposes), but sensitive details are not stored.

You have control over your personal information. Your rights include:

• Access: Request a copy of the data we hold about you.
• Correction: Ask us to fix any inaccuracies in your information.
• Deletion: Request the removal of your data, subject to any legal requirements we must meet.
• Objection: Object to how we process your data in certain situations.
• Portability: Request your data in a portable format.
• Withdraw Consent: Opt out of marketing communications at any time.

To exercise these rights, contact us at support@datedash.ie.

Our Service is not intended for users under 18. We do not knowingly collect data from minors. If we become aware of such data, we will delete it immediately.

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updates will be posted here with a revised effective date. Your continued use of DateDash.ie after such changes indicates your acceptance of the new policy.

Have questions or concerns? We're here to help. Reach out to us at support@datedash.ie.